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When is GHI’s Digital Reconnect Americas?

30-31 March 2021. All session times shown are Eastern Daylight Time (EDT), UTC -4.

Who can attend GHI’s Digital Reconnect Americas?

GHI’s Digital Reconnect Americas will provide an essential virtual forum for bringing the world’s aviation community together to combat the existential threats presented by the coronavirus pandemic. It is open to all professionals from the ground handling industry.

How much does it cost and what is included?

The virtual delegate fee is $595 +VAT (VAT charged at 20%). The fee includes two days’ content sessions and access to GHI’s premium One-to-One Meeting planner including access to the delegate list. Content sessions can be accessed on demand post event.

Do you have special offers for airlines attending the conference?

Special offers are available to individuals responsible for procurement and/or management of ground handling contracts/ services, GSE and IT services procurement. Email alice@groundhandling.com to discuss your attendance to the conference.

Is there a deadline to sign up for the virtual event?

We can accept last minute bookings, however to take advantage of the One-to-One Meeting opportunities, it is recommended that you sign up as early as possible as some attendees’ schedules become full.

Want to find out more about GHI's One-to-One Meeting service?

To view more information about GHI's One-to-One Meeting service, click here.

What are the terms and conditions of booking?

For full terms and conditions, please click here.

What is the delegate personal page?

Once you are registered you will be sent login details for the delegate personal page. This is where GHI’s Digital Reconnect Americas will be hosted. In the run up to the event, full access pass holders will be able to request and accept meetings with other delegates and view the latest delegate list.

How do I access the Virtual Meetings and Content Sessions?

Links to access your meetings and the virtual content sessions will be available via your personal page.

Can I access the content sessions after the event?

All sessions will be available to view on demand in case the time is not convenient in your time zone.

How do I organise One-to-One Meetings?

1) Log into your personal page
2) View the delegate list
3) Start sending meeting requests - You can add a personal note to each invite, set your preferred meeting length and appoint a member of your team to be your meeting coordinator. There is no limit to the number of meetings you can request. 

From here, GHI’s expert team will build your personalised meeting schedule. There is no need for you to arrange your meetings – it will be all done for you, in 15, 25 or 55-minute slots. It could not be easier; we take care of all the scheduling for you as your personal account managers taking into account all delegates time zones!

Is there a deadline to submit my meeting requests?

The Meeting planner will close for new requests the Friday prior to the conference, however we will continue to schedule meetings when existing requests are accepted. We are still able to handle last minute requests on a case-by-case basis.

How do I access my virtual meetings at Digital Reconnect Americas?

Prior to the start of the virtual event, your personal page will be updated with your meeting schedule and you will receive access to your video meetings. Meetings take place in a private encrypted virtual room using your internet browser. Once in your virtual meeting room, participants have access to easy screen sharing allowing you to host presentations and view documents collaboratively. 

How long does the delegate personal page stay open for?

The delegate personal page will remain open for two weeks after the event. 

How do I access the content sessions and delegate list after the personal page has shut?

Post event, you will receive a password protected archive link which will enable you to view all the content sessions, speaker papers, delegate list and analytical breakdown of the attendees.
What are the user requirements to access the GHI Digital Reconnect Americas?

GHI’s Digital Reconnect virtual meetings do not require any apps or downloads to participate. All virtual meeting links will be provided prior to the start of the event via your personal page meeting schedule. 

Virtual meetings use your internet browser on mobile (Android or i0S) or desktop, with only one click. Meetings are hosted in virtual encrypted rooms to ensure privacy. No logins, no downloads, no fuss.

Supported browsers
The video meeting platform works with Google Chrome, Firefox and Opera.
The latest two versions of each browser are supported. Caution: it does not support Edge or Safari.

Planning One-to-One Meeting requests

When ‘managing your meetings’ there a number of key steps to take to ensure that you plan the most effective One-to-One Meeting schedule at the GHI Digital Reconnect Africa:

  1. If you are part of a large delegation attending the virtual event, appoint a member of your team to be your meeting coordinator.
  2. Add a personalised note with each meeting invite. In our experience this is a great way to brief the recipient of what the meeting may entail, making it more likely that you will have an acceptance.
  3. Add your colleagues into the initial request that you place with other delegates to avoid duplicate meeting requests.
  4. Participants have access to easy screen sharing allowing you to host presentations and view documents collaboratively. YouTube integration allows videos to be watched in your room together. 

How long should a meeting be?

On the personal page meeting planner, you have the option to request a meeting duration of 15, 25 or 55 minutes. From our experience, we recommend:

Choosing 15 minutes for a quick introductory meeting.

Selecting 25 minutes for an in-depth meeting. These will take place in a designated virtual room and be scheduled during the networking breaks.

Choosing 55 minutes for an in-depth meeting with a large number of participants with a set agenda for the discussion.


Check your company firewalls! Firewalls can prevent you from accessing the virtual platform. If your company computer is blocking you from accessing the event, consider using a personal computer or device.

Be proactive!

Be proactive in setting up pre-arranged One-to-one Meetings: you can review all registered delegates/companies via your personal page and send a meeting invite with a personalised note. GHI’s expert team are on hand to help you identify and schedule meetings with target prospects. Any new delegates will appear as ‘yellow’ on the delegate section within the personal page.

Reach out to attendees. Make connections and stay connected!

Use video to demo kit to prospective buyers

GHI’s Meetings platform software will allow you to share YouTube videos or content from your company websites at the click of a button. Simply press play and you can show that tug, belt loader or automated boarding solution directly to your client.

Can I test the virtual meeting rooms before the event?

Yes! Please contact a member of the GHI team to discuss setting up your trial. We strongly recommend all delegates do this to ensure that your company firewalls don't block your access to the event on the day which may result in you being late to a scheduled meeting. By prepared and learn how to share your screen, play videos and suss out any issues with your webcam or mic before your live meetings. 

Still have a question?

Please contact us:

Max Gosney

Portfolio Director & Conference Chairman


+44 1322 626 954

Alice Clarke

Delegate Services and Partnerships Director


+44 1322 626964

Sophie Skinner-Jones

Conference & Marketing Manager


+44 1322 626997

George Lydon

Global Exhibition Sales Manager


+44 1322 626956